One of my clients handed me a computer where all of her work and personal files in Documents, and Pictures and the like were missing. in addition, all of her programs were missing as well. She is running Windows 7 Professional. Her fear, as well as my own, were that they had been deleted. As it turned out, they had been “hidden” by the malware. The file attributes had been changed to “hidden.” Going to Windows Explorer, Tools, File, Folder ...
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