Computer Illiteracy Is Expensive.

In support of my last post, I found a link on TechDirt to an article from PC World, that talks about the cost to business resulting from lost productivity due to computer literacy shortcomings of their employees.
In a nutshell, the study referenced in the article stated that “We have evidence that those with the right IT skills for their role can save 40 minutes a day compared to those who are less adept. It may not sound a lot but when you add it up that means a huge amount of productivity is being lost.”
Businesses could increase the productivity of their employees by providing some basic computer skills training.
Having worked in a corporate computer support environment, I can attest to the fact that many of the help desk calls involve a simple issue that the user could have resolved themselves, if only they had a little more training and experience.  Issues like password resets, or issues that are solved with a simple log off and reboot, could be reduced through a computer literacy training program.
The likelihood that your company is going to invest in this training is low, so you must take the initiative yourself to develop your skills and understanding.  Buy a book or two, take a Community Education computer class, or look for other training opportunities in your area.  Here, in the Twin Cities area, the Science Museum of Minnesota offers computer courses on a wide array of subjects and applications.  I am sure that similar resources exist elsewhere.  Check out for many excellent on-line computer courses, and the best part is, they are free of charge.
Bob’s comment from 2022-01-10.  For photoshop tutorials I was just invited to check Phootshop Buzz



About the Author:

I am a cybersecurity and IT instructor, cybersecurity analyst, pen-tester, trainer, and speaker. I am an owner of the WyzCo Group Inc. In addition to consulting on security products and services, I also conduct security audits, compliance audits, vulnerability assessments and penetration tests. I also teach Cybersecurity Awareness Training classes. I work as an information technology and cybersecurity instructor for several training and certification organizations. I have worked in corporate, military, government, and workforce development training environments I am a frequent speaker at professional conferences such as the Minnesota Bloggers Conference, Secure360 Security Conference in 2016, 2017, 2018, 2019, the (ISC)2 World Congress 2016, and the ISSA International Conference 2017, and many local community organizations, including Chambers of Commerce, SCORE, and several school districts. I have been blogging on cybersecurity since 2006 at


Add a Comment

This site uses Akismet to reduce spam. Learn how your comment data is processed.