I am always mystified when clients of mine fall for fake tech support phone calls or browser pop-ups. Didn’t their Mom tell them not to talk to strangers? After all, they are my clients, shouldn’t they be calling me FIRST?
Naked Security reported on May 13th that Microsoft’s search service, Bing, will no longer accept advertising for online tech support companies. This is good news for everyone except the legitimate computer support businesses that may have been advertising telephone support on Bing. We are in favor of this decision, and hope that Google follows suit.
Again, if your computer needs service, there are dozens if not hundreds of local computer support businesses with fifty miles of your home or business, and any of them would be a better resource than a phone support bandit from India. And if you already have a relationship with an IT professional, by all means hang up on these posers, and then call your regular support person.Share
About the Author:I am a cybersecurity and IT instructor, cybersecurity analyst, pen-tester, trainer, and speaker. I am an owner of the WyzCo Group Inc. In addition to consulting on security products and services, I also conduct security audits, compliance audits, vulnerability assessments and penetration tests. I also teach Cybersecurity Awareness Training classes. I work as an information technology and cybersecurity instructor for several training and certification organizations. I have worked in corporate, military, government, and workforce development training environments I am a frequent speaker at professional conferences such as the Minnesota Bloggers Conference, Secure360 Security Conference in 2016, 2017, 2018, 2019, the (ISC)2 World Congress 2016, and the ISSA International Conference 2017, and many local community organizations, including Chambers of Commerce, SCORE, and several school districts. I have been blogging on cybersecurity since 2006 at http://wyzguyscybersecurity.com