Where’s My DVD Player?

Have you ever had your CD or DVD player disappear from your list of drives in Windows Explorer?  Or tried playing a CD or DVD and gotten an error message instead of music or videos?  Here’s a quick Registry hack, courtesy of eSupport.com, that might solve your problem.

Remember, backup the Registry before you begin.  Registry hacks are not a trivial undertaking; if you are not completely comfortable with this process, seek professional help.

  • Log on to Windows by using an account that has Administrator rights and permissions.
  • Start Registry Editor – Click Start, click Run, type regedit, and then click OK. (Windows 7 and Vista users just type regedit into the search box at the bottom of the Start Menu.)
  • Click on the plus signs (+) next to the following folders in the left side of the window to navigate to the following Registry key:
    • HKEY_LOCAL_MACHINE, SYSTEM, CurrentControlSet, Control, Class, {4D36E965-E325-11CE-BFC1-08002BE10318}
  • Look for any of the following names in the right side of the window:  UpperFilters, LowerFilters
  • If any of the items above are listed, right-click on them and choose Delete.
  • Save any open documents, and then restart your computer.
  • Open My Computer and check to see if your CD or DVD drives have returned.
  • You may need to reinstall CD or DVD burning software.


About the Author:

I am a cybersecurity and IT instructor, cybersecurity analyst, pen-tester, trainer, and speaker. I am an owner of the WyzCo Group Inc. In addition to consulting on security products and services, I also conduct security audits, compliance audits, vulnerability assessments and penetration tests. I also teach Cybersecurity Awareness Training classes. I work as an information technology and cybersecurity instructor for several training and certification organizations. I have worked in corporate, military, government, and workforce development training environments I am a frequent speaker at professional conferences such as the Minnesota Bloggers Conference, Secure360 Security Conference in 2016, 2017, 2018, 2019, the (ISC)2 World Congress 2016, and the ISSA International Conference 2017, and many local community organizations, including Chambers of Commerce, SCORE, and several school districts. I have been blogging on cybersecurity since 2006 at http://wyzguyscybersecurity.com

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