No One From Tech Support Will Ever Call You!

just-say-noYour phone rings. The caller identifies themselves as someone from a “tech support” company. Your computer has problems, he says, and he called to help you fix them. You agree to pay some sort of fee. You help them set up remote access to your computer. And now you have been hacked and helped them do it.

Would you respond the same way if the call came from a automotive service garage? A lawn service company? Your bank? Would you let a stranger hold your wallet? Drive your car? Give them the keys to your house? No? I hope not.

Then why would you let a complete stranger into your computer? Trust me, nobody is monitoring your computer in case it malfunctions, and no one is going to call when it does. So please – just hang up the phone.


About the Author:

I am a cybersecurity and IT instructor, cybersecurity analyst, pen-tester, trainer, and speaker. I am an owner of the WyzCo Group Inc. In addition to consulting on security products and services, I also conduct security audits, compliance audits, vulnerability assessments and penetration tests. I also teach Cybersecurity Awareness Training classes. I work as an information technology and cybersecurity instructor for several training and certification organizations. I have worked in corporate, military, government, and workforce development training environments I am a frequent speaker at professional conferences such as the Minnesota Bloggers Conference, Secure360 Security Conference in 2016, 2017, 2018, 2019, the (ISC)2 World Congress 2016, and the ISSA International Conference 2017, and many local community organizations, including Chambers of Commerce, SCORE, and several school districts. I have been blogging on cybersecurity since 2006 at

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