Facebook Abuse Teams

Have you ever reported content on Facebook as “abusive?”  Have you ever wondered just what happens.  Facebook has opened the door a bit to let users see inside, in a report they issued on June 19th.

Facebook User Operations teams

Basically, there are four abuse teams working different issues.  The Safety Team focuses on violent and harmful behavior by it’s members.  The Hate and Harassment Team specialize in dealing with abusive speech.  The Abusive Content Team troubleshoots spamming, Facebook scams, and sexual content.  The Access Team handles account hijacking or impersonation issues for Facebook users.  These teams are available 24/7/365 and are located in the United States, India, and Ireland.  Facebook says most complaints are handled within 72 hours.

So if someone is bothering you via Facebook, or has hijacked your account, or is sending spam and scams your way, there is something you can do about it by reporting the abuse to Facebook.  Since Facebook users spend, on average 6.75 hours per month on the site, it is important that Facebook is taking these steps to protect it’s user base.


About the Author:

I am a cybersecurity and IT instructor, cybersecurity analyst, pen-tester, trainer, and speaker. I am an owner of the WyzCo Group Inc. In addition to consulting on security products and services, I also conduct security audits, compliance audits, vulnerability assessments and penetration tests. I also teach Cybersecurity Awareness Training classes. I work as an information technology and cybersecurity instructor for several training and certification organizations. I have worked in corporate, military, government, and workforce development training environments I am a frequent speaker at professional conferences such as the Minnesota Bloggers Conference, Secure360 Security Conference in 2016, 2017, 2018, 2019, the (ISC)2 World Congress 2016, and the ISSA International Conference 2017, and many local community organizations, including Chambers of Commerce, SCORE, and several school districts. I have been blogging on cybersecurity since 2006 at http://wyzguyscybersecurity.com

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