Do You Need A Human?

Frequently, I am on the phone with a computer manufacturer’s technical support line.  This can be a short trip into Hades at its best, but occassioanlly, you just need to speak to a real live human being, even if they are in India.
I get the daily newsletter Good Morning Silicon Valley, and in yesterday’s issue there was a short blurb about this site:  Dial A Human, at  Give it a quick look, they have instructions for breaking through the phone menu tree and getting to a human as quickly as possible.


About the Author:

I am a cybersecurity and IT instructor, cybersecurity analyst, pen-tester, trainer, and speaker. I am an owner of the WyzCo Group Inc. In addition to consulting on security products and services, I also conduct security audits, compliance audits, vulnerability assessments and penetration tests. I also teach Cybersecurity Awareness Training classes. I work as an information technology and cybersecurity instructor for several training and certification organizations. I have worked in corporate, military, government, and workforce development training environments I am a frequent speaker at professional conferences such as the Minnesota Bloggers Conference, Secure360 Security Conference in 2016, 2017, 2018, 2019, the (ISC)2 World Congress 2016, and the ISSA International Conference 2017, and many local community organizations, including Chambers of Commerce, SCORE, and several school districts. I have been blogging on cybersecurity since 2006 at

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