Those of you who have subscribed to Comcast Business Class Signature Support, or on the consumer side, Xfinity Signature Support, it looks like Comcast has decided to get out of the computer support business. You will want to check these links for more information.
At WyzGuys, we are authorized contractors for both of these programs, but frankly I am not going to miss the competition from Comcast. In my humble opinion they should stick to their knitting – cable television, telephone, and Internet services. The people we served who used Comcast and Xfinity services paid nearly twice as much as I would have charged them to serve them directly. I understand the appeal of a big brand name when you are a consumer and unsure where to turn for computer services, but working with a smaller local computer support company is almost always going to be a better and more economical experience. You can build a history with a tech, and work with the same person over a series of service calls, and you don’t have to start over from square one with a new tech every time.Share