WyzGuys Tech Talk

Have you ever had your CD or DVD player disappear from your list of drives in Windows Explorer?  Or tried playing a CD or DVD and gotten an error message instead of music or videos?  Here’s a quick Registry hack, courtesy of eSupport.com, that might solve your problem.

Remember, backup the Registry before you begin.  Registry hacks are not a trivial undertaking; if you are not completely comfortable with this process, seek professional help.

• Log on to Windows by using an account that has Administrator rights and permissions.
• Start Registry Editor – Click Start, click Run, type regedit, and then click OK. (Windows 7 and Vista users just type regedit into the search box at the bottom of the Start Menu.)
• Click on the plus signs (+) next to the following folders in the left side of the window to navigate to the following Registry key:
• HKEY_LOCAL_MACHINE, SYSTEM, CurrentControlSet, Control, Class, {4D36E965-E325-11CE-BFC1-08002BE10318}
• Look for any of the following names in the right side of the window:  UpperFilters, LowerFilters
• If any of the items above are listed, right-click on them and choose Delete.
• Save any open documents, and then restart your computer.
• Open My Computer and check to see if your CD or DVD drives have returned.
• You may need to reinstall CD or DVD burning software.