Fake Blue Screen Prompts Phone Call

fake-bsodNaked Security recently reported on a new ransomware exploit that looks like the infamous Windows Blue Screen of Death (BSOD).  The tactic this time is to trick you into calling a toll-free number for “support.”  This is another variation of the “Fake Tech Support” scam that we have written about numerous times.

The lock screen feature is similar to the “FBI Warning” losck screen exploit of the past, but instead displays the a facsimile of the Blue Screen of Death.  fake-bsod-pop-upIn addition to displaying the blue screen, this malware exploit freezes your mouse, and disables the Task Manager.  There is also a pop-up message that asks you to call a toll-free number for help.  The helpers will charge a fee to “fix” your computer.

Your mom told you not to talk to strangers, and this applies here.  Your options include booting into Safe Mode and using Windows Defender or System Restore to roll back your computer to remove the malware.  If that fails to work, then you should be calling your regular computer support professional, whether on staff, or through your computer support company.


About the Author:

Cybersecurity guru to business owners in the St Paul, Minneapolis, and western Wisconsin area. Computer security and hacking have been a passion of mine since I entered the computer and networking business in 2000. In 2013 I completed a course of study and certification exam to become a Certified Ethical Hacker (CEH). In 2016 I was certified as a Certified Information Systems Security Professional (CISSP). As Cybersecurity Analyst at The WyzCo Group, I help our clients experience high levels of computer security, network security, and web site security. In addition to consulting on security products and services, we also conduct security audits, vulnerability assessments and full penetration tests. We also provide Cybersecurity Awareness Training for clients and their employees. We also work with companies and organizations that need to certify compliance with regulations such as PCI-DSS (credit card processing), HIPAA/HITECH (medical records), and GLBA. The views expressed on this Web site are mine alone and do not necessarily represent the views of my employer.
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